About Refurbished Machines
- Our Policy on re-conditioning machines
- We believe in helping the environment by reconditioning machines for re-sale. Machines are returned by customers for various reasons. Some machines may have been damaged slightly in transit, some machines are faulty on arrival to the customer but the fault may be a minor one that can be rectified quickly. Every machine is inspected thoroughly before it is offered as a re-conditioned machine with a minimum of 12 month warranty. Re-conditioned machines are available on our website or through our shops.
- We encourage Long term use
- We have an in-house service department to provide repair and service of machines. We also provide a help-line for advice on how to get the best out of your machine.
- Right to repair : We recognise the need, in some circumstances, for customers to carry out repairs of machines. We actively give help and advice in these circumstances and can provide access to spare parts and drawings. We have engineers and help line staff available to give the customer the advice and help needed. We also provide access to Test modes on most of our models of machines. Please see more details using this link.
- Caffe Shop Limited is committed to minimising the impact of its activities on the environment.
The key points of its strategy to achieve this are: - Minimise waste by evaluating operations and ensuring they are as efficient as possible.
- Minimise toxic emissions through the selection and use of its fleet and the source of its power requirement.
- Actively promote recycling both internally and amongst its customers and suppliers.
- Our Policy on re-conditioning machines